Saturday, June 4, 2011
Schiphol Airport - user experience de luxe.
This Airport is in a league of its own when it comes to customer care/user centered design. Above are, hopefully in order:
1. one unit of the "Baby Center" where you can put your baby in the crib, while hanging out on the couches surrounding it. This room also had a baby bath, changing stations and a microwave.
2. the massage area.
3. a walk way lined with comfortable chairs.
4. another relaxing area with places to sit or lay down for a nap.
5. the Library (!) that has stationary iPads by the seats for browsing.
There is also a "Children's Forrest", ie a playground with slide structures. Go Dutch people!
Labels:
customer care,
design,
schiphol,
User centered design
Friday, April 29, 2011
Sketchbook exercises.
Thursday, April 8, 2010
Friday, February 26, 2010
Tuesday, February 16, 2010
Thursday, February 11, 2010
Movie characters.
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